Officer dashboard
Review registered leases, active disputes, compliance cases, rent trends, suspected overcharges, flagged properties and policy alerts.
Registered leases
1
Digital lease records in demo scope
Active disputes
3
Open, mediation or escalated cases
Resolved disputes
1
Closed after officer or mediation action
Average resolution
9 days
Frontend demo service metric
Flagged landlords
1
Portfolio risk review required
Flagged agents
1
Agent impersonation case open
Rent overcharge cases
2
Suspected advance or rent threshold alerts
Deposit refund cases
1
Tenant refund review queue
Dispute management table
| Case ID | Tenant | Landlord | Property | Category | Date | Status | Priority | Officer | Action |
|---|---|---|---|---|---|---|---|---|---|
| DSP-001 | Ama Serwaa Boateng | Kofi Mensah | DRMS-PROP-001 | Maintenance neglect | 2026-05-18 | Mediation | Medium | Esi Agyeman | Review |
| DSP-002 | Ama Serwaa Boateng | Kofi Mensah | DRMS-PROP-005 | Unregistered property | 2026-05-12 | Escalated | High | Kojo Frimpong | Review |
| DSP-003 | Ama Serwaa Boateng | Kofi Mensah | DRMS-PROP-003 | Payment not acknowledged | 2026-04-29 | Resolved | Low | Esi Agyeman | Archive |
| DSP-004 | Ama Serwaa Boateng | Kofi Mensah | DRMS-PROP-006 | Security deposit refund | 2026-05-21 | Under mediation | Medium | Esi Agyeman | Review |
Case review panel
Complaint summary
Maintenance neglect: tenant reports unresolved maintenance after repeated notices.
Lease record
DRMS-LEASE-2026-001, rent GHS 2,500, status Pending Signature.
Evidence packet
Payment history
AI mediation summary
AI-generated summary for officer review only. Recommend a 72-hour repair acknowledgement, tenant evidence packet preparation and escalation if provider assignment is not recorded.
Officer notes and recommended action
Officer should request landlord response, attach payment receipts, and keep DSP-001 in mediation until the repair plan is assigned.
Lease compliance monitor
Advance threshold
6 months
Rent Control registration
Verified
Land Commission check
Verified
Lease signature
Tenant pending
Complaints by category
Monthly dispute volume
Rent trend chart
Policy alert cards
High advance demand
HighTamale commercial shop requires review
Pending lease signature
MediumDRMS-LEASE-2026-001
Flagged property
HighDRMS-PROP-005
Deposit refund review
MediumDSP-004 queue item