Demo environment — figures are simulated for policy and system demonstration.
USSD inclusion journey

DRMS short-code demo

Interactive USSD flow for citizens using feature phones to register, pay rent, check leases, file complaints and reach Rent Control support.

DRMS USSD
4G
Ready*123#

Dial *123#

The national rental service menu opens after dialing.

USSD menu and flows

USSD ensures that citizens without smartphones can still register leases, pay rent, receive receipts, and access Rent Control support.

Tenant registration

Included

Identity intake, region selection and tenant ID SMS.

Pay rent

Included

Lease lookup, Mobile Money confirmation and receipt generation.

File complaint

Included

Property ID, complaint category and officer callback request.